PURCHASING & PAYMENT
Is my DIG IN account the same login as my Group.com account?
No, these are two separate accounts.
To create or login to your DIG IN account start here: https://diginapp.group.com/programs.
Can I return DIG IN for a refund?
No, Group’s company return policy states that “Products or services that include downloadable content are non-returnable once content has been delivered. All sales are final.” However, you may cancel your subscription at any time to avoid future charges.
Am I getting anything different when I purchase a license for 20 kids or 400 kids?
No, all the tools and content are the same. Our goal in creating DIG IN was to build a curriculum system that would be affordable for any size church or budget. Based on the pricing tiers we offer, a large church will spend less per student than a small church, but a smaller ministry will spend less overall.
When will new programs become available?
The first program, Digging Into the Life of Jesus, became available for purchase in 2016. We added Digging Into the Bible in One Year in 2017. New programs will be announced each year.
When other programs come out, do I have to buy them separately?
Each program is sold separately. You might choose to use multiple programs simultaneously with different age levels or for different purposes. For example, you might be using Life of Jesus for Sunday school and The Bible in One Year for a Wednesday evening program.
Do you automatically charge my credit card?
If you choose the quarterly billing option, you pay up front for your first quarter. Every 90 days, your credit card will be automatically charged for the next quarter before it is delivered. You can cancel any time prior to the quarterly billing date. Once you have received all content for a specific program, the billing cycle will stop unless you purchase a different program.
When does new quarterly content become available?
Your quarterly content delivery schedule is based on the original purchase date of your program. So, for example, if you purchase “Digging Into the Life of Jesus” on June 15th, you will have immediate access to Quarter 1 upon purchase. Your next quarter will become available 90 days later on September 15th when your second payment is made and so on until you have paid for all four quarters. You can cancel or reactivate at any time. If you reactivate, your subscription will start with the next available quarter.
Can I skip a quarter?
No, all four quarters will be delivered in sequence. However, you can edit your delivery schedule to get your next quarter sooner, postpone it to a later date, or cancel your subscription and reactivate it later if desired.
If I cancel my subscription, do I lose access to the lesson builder?
No, once you’ve paid for a quarter, you have access to that lesson content for 15 months from the original purchase date. Cancelling a subscription just stops the billing cycle so you do not receive any new content until you choose to reactivate.
Do you want to get your Next Quarter of DIG IN early or postpone your billing/delivery without having to cancel your subscription?
- Sign in to DIG IN and go to Account Settings
- Click Subscriptions and Edit Subscription
- Notice there is an edit box next to Next Billing/Delivery Date. Just use the calendar date picker to select the desired date and click on Save Changes
DEMO & SAMPLE LESSONS
What's the difference between the demo version and full version?
The demo version gives you one lesson to build in any classroom format or any combination of the 11 activity blocks provided. With the full version you can create unlimited classrooms and each quarter includes 13 configurable lessons. The full version also includes a private web page for your teachers to access published lessons.
Can I get additional sample lessons?
Yes, within the demo you can view or download the first four lessons from each available program.
Who writes your content and why should I trust them?
Group Publishing has earned its excellent reputation in the field of children's ministry, with over forty years of experience equipping ministries across multiple Christian denominations. We stand behind our mission: "We create experiences that help people grow in relationship with Jesus and each other."
Within our in-house editorial team, our credentials include an M.A. in Curriculum & Instruction from Colorado Christian University, a Master of Divinity from Southwestern Baptist Seminary, a B.A. in Christian Education from Wheaton College, a B.A. in Elementary Education from Colorado Christian University, a B.A. in Education from University of Oklahoma, 3 minors in Bible, 4 years of public school teaching experience, 2 years of pastoral experience, 4 years on a children's ministry staff, over 40 combined years of volunteering in children's ministry, over 20 years of volunteering in youth ministry, and 8 children raised in wonderful Christian homes.
What is your statement of faith?
We believe the Bible is the inspired, authoritative Word of God.
We believe there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
We believe in the deity of Jesus Christ, in his virgin birth, in his sinless life, in his death on the cross, in his bodily resurrection, in his ascension to the right hand of the Father, and in his personal return.
We believe people receive forgiveness of sins and eternal life through Jesus.
Do I have to start this program in the fall?
You can start a program at any time. You'll always begin with Quarter 1 and continue through the scope and sequence. We provide additional holiday lessons for Christmas and Easter that you may drop in to your lesson plan as needed.
Can I change the order of lessons?
Lessons in DIG IN are intended to follow a specified scope and sequence, so they may not be re-ordered. You may choose to skip a lesson by not publishing it for your teachers to view.
Can I make copies of lessons for my teachers?
Yes, your license includes permission to print copies of lessons for any number of teachers or helpers as long as they are only used with the number of students specified in your pricing tier.
How many printed pages should I expect per lesson?
Page count varies based on how you build each lesson; however, you can estimate about 12-pages of lesson content for an hour of teaching time. If you choose to use class handouts and/or take-home pages, you may decide to print these as well. Remember, you have the option to download lessons to an electronic device for teaching…or you can set up a Staples Advantage account, upload your lessons, and take advantage of highly discounted printing
What kind of technology do I need?
DIG IN uses a web browser interface. There's no software to install, so all you need is a PC or Mac connected to the Internet to build and publish lessons. Teachers can review and even teach lessons from a computer, tablet, or hardcopy printout.
I don't have a way to show downloaded videos in a classroom. Can I get DVDs?
Downloadable video files are included at no extra charge, but if you prefer to purchase physical DVDs, you may buy them directly from Group.com. There is a separate DVD available for each quarter, so please specify the quarter(s) you need when placing your order.
How are lessons organized in DIG IN?
Before building lessons, you'll start by setting up classrooms. If your church has multiple services, you may want to name a classroom for each service, such as "9am Grades 1&2" so you can tailor each classroom experience to the particular preferences of the teachers or students involved. When creating a classroom, you can name it and choose the classroom format options such as age-graded, one room, or large-group/small-group.
Is there any limit to the number of classrooms I can create?
No, you can create as many classrooms as desired.
What are the different classroom formats available?
There are three main classroom formats available.
Choose Age-Graded Classrooms if your ministry has kids in separate classrooms for age-appropriate learning and activities. You may select up to four different age groupings.
Choose One Room if your ministry has kids of various ages (from Preschool to 6th Grade) together in a single room. This option works well for a Children's Church, Midweek program, or smaller Sunday school program.
Choose Large-Group/Small-Group to have all elementary-age kids gathered together for a portion of the lesson, then split into small group crews for interactive experiences and deeper discussions.
Can I use DIG IN for an evening or midweek program?
Absolutely! The One Room and Large-Group/Small-Group classroom formats work particularly well for children's church, evening, or midweek programs.
Can I play DIG IN videos through ProPresenter or MediaShout?
Yes. You can download video files (in mp4 format) for use with your preferred presentation software.
Can I view DIG IN videos online?
Yes. All videos may also be streamed online on our Vimeo account at vimeo.com/digin.
What are activity blocks?
If you think of a lesson as a recipe, activity blocks are the ingredients. Each activity block has a specified time duration and each block is connected to the main lesson point, so everything has a purpose. The most important block is the Core Bible Discovery block. This contains the central Bible story for the lesson. You can mix and match other blocks to add music, crafts, games, and other activities to your lesson to meet your needs for available time and teacher/student preference.
What is the minimum and maximum length of a lesson?
Every lesson offers 11 different activity blocks to mix and match. By default, we include the following blocks in every lesson: Opening, Core Bible Discovery, and Life Application Wrap-up for a total of 30 minutes. If you choose to include all 11 available blocks, your total lesson time would be 1 hour, 55 minutes.
What does it mean to publish a lesson?
Once you have built a lesson, you can add it to the list of Published Lessons for teachers to access online.
Can teachers build their own lessons?
Each teacher will have their own login to view and/or download lesson content from the Published Lessons page. You can choose whether or not to give individual teachers permission to build or edit lessons.
What if my teachers aren't tech savvy? Do they have to have a computer to use this?
You may choose to print hardcopy lessons for your teachers or allow teachers to retrieve their own lessons from the Published Lessons page in your DIG IN account. It's completely up to you.
Is there any limit to the number of teacher logins I can set up?
No. You may set up as many teacher logins as needed to support the number of students in the pricing tier you have purchased.
Do I have to assign teachers to classrooms?
No, all teachers can view lessons for all classrooms. Our primary goal in designing this system was to create a flexible lesson builder that was still easy for you to manage.
What happens when I have a substitute teacher?
You have the option to print hard copy lesson materials, download and email files to your sub, or set up a login for your sub so he or she can download their own lesson materials.
I don't want to print out all of my lessons. Can I take my files to a printing service like Staples?
Yes. We provide a permission release document that you may take with you to any printing service to certify you have the rights to reproduce the materials for local church use. You can also take advantage of our partnership with Staples by getting discounts (3¢ per page). More information HERE!
Do my classrooms need computers or internet access?
No. A computer with an internet connection is only needed to build lessons and download or print your lesson content. Within your classroom, your teachers can teach from a hardcopy printout or a mobile device. For video content, we recommend either downloading video files to a device connected to a TV or projector, or you can purchase a quarterly DVD and play the videos using a standard DVD player.
Which Bible translation does DIG IN use?
New Living Translation (NLT)