DISCUSSION
Subscriptions

Email and E-newsletter Subscriptions

Information and Process

Hey there! If you're looking for the place to learn about the emails you get from Group, as well as the e-newsletters you subscribe to, we can point you in the right direction!

E-newsletter Subscriptions

Group has many newsletters that are full of useful information to help you in your ministry. To pick and choose which of these amazing resources you want to come straight to you click the subscription manager link at the bottom of any Group email.

Emails...love 'em!

Here at Group, we love to dream. Many times we will dream up crazy promotions that we want to get to you ASAP. Email is our best avenue to do this. Want to make sure you don't miss out? Email us at info@group.com and tell us you want to be added to the email list. We will make sure they come your way!

Emails...mmmm not so much!

We know you're busy, and we only want to give you what you want. So if you're getting a few too many emails from us, just let us know. If you get an email that you don't think is the best thing since sliced bread, click the unsubscribe link at the bottom of that email. That will take you off the list for that particular email. If you are taking an email sabbatical from all things in your inbox, you can either fill out the “quick form” or give us a call at 1.800.447.1070 and we will take you off our entire email list. Quick note, if you go the route of filling out the “quick form,” we will be asking for information that we need to assist you (e.g. phone number in case we have a hard time finding your exact e-mail in the system, and asking for you to give us some specifics around your request). If you are fine with providing us that information…we are good. That is why we provide you two ways to contact us.

How did you get my name?

We get our email and direct mail lists from a number of sources. Many of our names come from our beloved customers. Other times, we rent names from companies, hoping they will soon fall in love with us and become customers. If your name came to us from a rented list, that could be the reason that you started receiving e-mails or mailings from us. We are just letting you know upfront, finding your name in the “rental list” world and removing you for all eternity is a tough thing. If you have questions on this please give us at call at 1.800.447.1070.

So if I don’t want to receive any more email from you…when will it stop?

When you unsubscribe from a particular e-newsletter or email, please allow us up to 14 business days to update our records. Things are moving pretty fast, and you might have already been selected to receive another communication from us. Don’t stress…once your name works its way through our system, you should stop receiving email. We can assure you that your request will be processed as soon as possible.

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